What is Self-exclusion in Gambling?

Definition: Self-exclusion is a responsible gaming tool that lets a player block access to their gambling account for a chosen period or permanently.

How self-exclusion works:

  • The player chooses the period, e.g. six months, a year or permanent.
  • Login, deposits and betting are blocked until the period ends.
  • Marketing communication to the player stops.
  • The exclusion cannot be cancelled early on the player's request.

Related tools for shorter breaks:

  • Time-out (cooling-off period) - a short break from 24 hours to several weeks.
  • Reality check - a pop-up showing session time and net result at set intervals.

On the platform side: self-exclusion status is stored in the PAM and applied across all products and brands linked to the player account.

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