What is Identity Verification?

Definition: Identity verification is the process of confirming that a player is a real person and matches the details given at registration. It is a core step of KYC.

Verification methods:

Document check - passport, ID card or driving licence, checked for authenticity.
Biometric check - a selfie or short video compared with the document photo, with liveness detection.
Database check - name, date of birth and address matched against trusted data sources.
Proof of address - utility bill or bank statement.

When it happens: at registration, before the first payout, or when monitoring rules request it.

On the platform side: KYC vendors connect through APIs and the result is stored as a verification status in the PAM.

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Related Terms

Self-exclusion (and Time-out Tools)

Self-exclusion is a responsible gaming tool that lets a player block access to their gambling account for a chosen period or permanently.

Competitive Market

A Competitive Market is a jurisdiction where online gambling is legal and served by multiple licensed operators, with clear standards for consumer protection and fair play.

Player Protection

Player Protection refers to policies, tools and controls designed to reduce gambling-related harm, protect vulnerable users, and ensure safe and fair play. It is a central requirement in most competitive markets.

Licensing / License

A gambling License is an official authorisation that allows a company to offer gambling products (casino, sportsbook, etc.) in a particular jurisdiction. Licensing is the process of applying for, obtaining, and maintaining that authorisation.

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