Junior Product Executive

Bulgaria

Soft2bet is growing tremendously and we continue to conquer new countries!
Now we are looking for Junior Product Executive!

Requirements/Qualifications

✔️ Proven experience at least in one of the 3 main areas of focus: Portal and content management, promotional management and operations and/or second line support
✔️ Good command of MS Office
✔️ Strong communication and presentation skills
✔️ Ability to work under pressure and to deadlines
✔️ Able to operate with passion and create an environment for commitment
✔️ Proven ability to build consensus and work effectively within a cross-departmental team
✔️ Fluent in English

✅Requirements: must skills + nice to have

✔️ Experience in online gaming
✔️ Russian language command

✅Responsibilities:
✔️ Regular site testing and support of on-going maintenance and product releases
✔️ Liaising with internal operations teams such as Customer Security, Payments, Fraud, Customer Service, etc.
✔️ Being a point of contact and expert in all backend systems and the issue resolution processes
✔️ Facilitating the release of new game content together with the Content Team
✔️ Managing the content placement across all brands
✔️ Supporting and maintaining operational processes for any new and existing products
✔️ Resolving escalated customer queries
✔️ Managing site incidents and assisting in the improvement of the processes within this area.
✔️ Supporting the Product Managers in the daily operations
✔️ Assisting CRM team and Acquisition team with setting up bonuses and admin events
✔️ Creating, testing and deploying all bonus templates for all campaigns

⏰ Full-time, in-house, standard business hours.

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LocationSofia, -

DepartmentCasino

Employment TypeFull-Time