Japanese (native) CS Agent

Cyprus

Soft2bet is growing tremendously and we continue to conquer new countries! Now we're looking for Japanese Customer Support (native) to join our team and make his/her own contribution to our products.


✅Main duties and responsibilities:
✔️Communication with customers through online-chats, e-mails
✔️Maintain prompt and empathetic attitude towards customers
✔️Acknowledge and resolve customers’ complaints
✔️Knowing our products inside and out so you can answer the questions
✔️Ensure the satisfaction of the customer and provide professional support for customers


✅Experience and qualifications:
✔️Excellent written and verbal Japanese and English skills
✔️Analytical skills
✔️Ability to work in multitasking environment
✔️Experience working with customer support would be a plus.


✅What we offer:
✔️Working in dynamic European company
✔️Flexible work hours
✔️Ability of career and professional growth within the company
✔️Corporate events, teambuildings
✔️Young and friendly team

⏰ Full-time, in-house, standard business hours (shifts).
💵 Competitive salary
🏡 Office -  Bulgaria, Cyprus