Japanese (native) CS Agent


Soft2bet is growing tremendously and we continue to conquer new countries! Now we're looking for Japanese Customer Support (native) to join our team and make his/her own contribution to our products.

✅Main duties and responsibilities:
✔️Communication with customers through online-chats, e-mails
✔️Maintain prompt and empathetic attitude towards customers
✔️Acknowledge and resolve customers’ complaints
✔️Knowing our products inside and out so you can answer the questions
✔️Ensure the satisfaction of the customer and provide professional support for customers

✅Experience and qualifications:
✔️Excellent written and verbal Japanese and English skills
✔️Analytical skills
✔️Ability to work in multitasking environment
✔️Experience working with customer support would be a plus.

✅What we offer:
✔️Working in dynamic European company
✔️Flexible work hours
✔️Ability of career and professional growth within the company
✔️Corporate events, teambuildings
✔️Young and friendly team

⏰ Full-time, in-house, standard business hours (shifts).
💵 Competitive salary
🏡 Office -  Bulgaria, Cyprus