Italian Customer Support Agent

Cyprus, Bulgaria

Soft2bet is growing tremendously and we continue to conquer new countries! Now we're looking for a skilled Italian CS Agent to join our team on a full-time basis.

✔️Excellent written and verbal Italian and English skills
✔️Analytical skills
✔️Ability to work in multitasking environment
✔️Experience working with customer support would be a plus.

Duties and opportunities
✔️Communication with customers through online-chats, e-mails
✔️Maintain prompt and empathetic attitude towards customers
✔️Acknowledge and resolve customers’ complaints
✔️Knowing our products inside and out so you can answer the questions
✔️Ensure the satisfaction of the customer and provide professional support for customers

We offer excellent benefits, including but not limited to:
✔️ Official employment
✔️ 20 workdays of paid vacation
✔️ Friendly team
✔️ Sunny, spacious office
✔️ Lots of opportunities for education and development within the company.

⏰ Full-time, in-house, flexible hours.
💵 Competitive salary
🏡 Office - (Limassol) Cyprus, (Sofia) Bulgaria