Soft2bet is growing tremendously and we continue to conquer new countries!
Now we're looking for a Hindi Customer Support (native) to join our team and make his own contribution to our products.
Main duties and responsibilities:
- Communication with customers through online-chats, e-mails
- Maintain prompt and empathetic attitude towards customers
- Acknowledge and resolve customers’ complaints
- Knowing our products inside and out so you can answer the questions
- Ensure satisfaction of the customer and provide professional support for customers
Experience and qualifications:
- Excellent written and verbal Hindi and English skills
- Analytical skills
- Ability to work in multitasking environment
- Experience working with customer support.
We offer excellent benefits, including but not limited to:
- Official employment;
- 20 workdays of paid vacation;
- Friendly team;
- Sunny, spacious office;
- Lots of opportunities for education and development within the company.