English VIP Manager

Bulgaria


✅ Requirements:

✔️Native/Fluent English Language is a must;
✔️Multitasking and time-managing;
✔️ Productivity and flexibility;
✔️2+ years’ experience in Gambling business;
✔️1+ experience in portfolio managing;
✔️Comprehension of Casino, Sportsbook and Live Casino products.

✅ Main responsibilities:

✔️Being able to search and find for solutions of customers’ issues;
✔️ Be patient & have negotiation skills;
✔️ Able to analyse customers’ behavior and keep a personalised relationship with VIP clients, therefore meeting their needs;
✔️ Comprehension of Casino, Sportsbook and Live Casino products;
✔️ Monitor customers’ performance & behavior in order to evaluate bonus crediting;
✔️Ensure that products’ compliance is being followed according to relevant regulations;

✅ We offer:

✔️ Competitive salary and a generous bonus scheme;
✔️ Working in a dynamic European company;
✔️ 20 workdays of paid vacation;
✔️ Friendly team;
✔️ Sunny, spacious office close to a metro station;
✔️ Lots of opportunities for education and development within the company.